Pricing Plans
Choose the perfect customer retention analytics solution for your e-commerce business
Flexible Analytics Solutions
Scalable pricing designed to grow with your business needs
Starter Analytics
Perfect for growing e-commerce businesses ready to implement data-driven retention strategies
What's Included:
- Core retention metrics tracking
- Basic customer segmentation
- Standard reporting dashboard
- Email marketing integration
- Monthly performance reports
- Email support
- Platform training session
Professional Analytics
Comprehensive analytics suite for established retailers seeking advanced retention optimisation
Everything in Starter, plus:
- Predictive churn modelling
- Automated retention campaigns
- Advanced customer segmentation
- Multi-channel integration
- Custom reporting and dashboards
- A/B testing capabilities
- Phone and email support
- Monthly strategy consultations
- Team training workshops
Enterprise Analytics
Complete retention platform for large-scale operations requiring custom solutions and dedicated support
Everything in Professional, plus:
- AI-powered predictive analytics
- Custom model development
- White-label platform options
- API access and custom integrations
- Dedicated account manager
- Priority support (24/7 available)
- Quarterly business reviews
- Custom training programmes
- Data export and migration support
Compare Features
Detailed comparison to help you choose the right plan
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Customer Data Tracking | |||
| Basic Segmentation | |||
| Standard Reporting | |||
| Predictive Analytics | |||
| Automated Campaigns | |||
| Advanced Segmentation | |||
| Custom Integrations | Limited | ||
| AI-Powered Insights | |||
| Dedicated Account Manager | |||
| Support Level | Phone & Email | 24/7 Priority |
Additional Services
Enhance your analytics platform with these optional services
Advanced Training
Comprehensive team training programmes covering advanced analytics techniques and retention strategy development.
- Multi-day workshops
- Certification programmes
- Custom training materials
- Ongoing skill development
Strategic Consulting
Expert consultation services to develop and implement comprehensive customer retention strategies for your business.
- Retention strategy development
- Performance optimisation
- Industry best practices
- Quarterly strategy reviews
Custom Development
Bespoke analytics features and integrations tailored to your specific business requirements and existing systems.
- Custom analytics models
- Specialised integrations
- White-label solutions
- API development
Pricing Questions
Common questions about our pricing and billing
How is pricing determined?
Our pricing is based on your business size, data volume, feature requirements, and level of support needed. We provide customised quotes after understanding your specific needs.
Are there any setup fees?
Setup and implementation costs vary depending on the complexity of your requirements and existing systems. We provide transparent pricing with no hidden fees.
Can I upgrade or downgrade my plan?
Yes, you can adjust your plan as your business needs change. We work with you to ensure a smooth transition between service levels.
Do you offer trial periods?
We provide demonstration periods and pilot programmes to help you evaluate our platform's effectiveness for your specific retention challenges.
What payment terms do you offer?
We offer flexible payment terms including monthly and annual billing options. Enterprise clients can discuss custom payment arrangements.
Is training included in the pricing?
Basic training is included in all plans. Advanced training programmes and extended workshops are available as additional services.
Ready to Choose Your Plan?
Get a personalised quote based on your specific customer retention analytics needs and business requirements.